Shipping Policy
Shipping Policy
Thank you for shopping with us.
Order Processing
All orders are processed within 1–3 business days after payment has been received.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Destinations
We currently ship to multiple countries, including:
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Canada
-
Australia
-
United States
-
United Kingdom
-
European Union countries
If your country is available at checkout, we are able to ship to your location.
Delivery Times
Estimated delivery times are:
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Canada: 4–8 business days
-
Australia: 5–10 business days
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United States: 4–8 business days
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Europe: 3–5 business days
Delivery times are estimates only and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping fees are calculated during checkout unless a free shipping promotion applies.
Where offered, free shipping will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Please allow up to 48 hours for tracking information to become active.
Customs & Import Duties
No customs duties, taxes, or import fees imposed by the destination country.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact us.
We will work with the shipping carrier to locate your package and assist you as quickly as possible.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order.
We cannot be held responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer.
Contact
If you have any questions regarding shipping, please contact us at:
contact@kleida.shop
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